Privacy policy

Inquisigen Consulting Inc. (A.K.A. “Inquisigen”, “we”, “us”) respects your right to privacy. This page describes how your personal information and scientific data is treated upon disclosure via our website (https://inquisigen.ca/), use of our services, and any other interactions with us.

On this page:

Collection and use of personal information

How we collect information

Your personal information is collected when you:

  • Fill and submit this website’s contact questionnaire
  • Book a meeting through this website
  • Contact us via email or phone
  • Disclose information during consultation
  • Pay for our services
  • Participate in a survey

What we collect

Collected personal information may include your personal and/or institutional:

  • Full name
  • Email
  • Phone number
  • Address
  • Affiliation
  • Payment information

The contact questionnaire on our website includes fields related to research and service interests, as well as a free-form text field. Any information disclosed in this questionnaire will be collected and stored in your private dossier with us.

Information relating to your scientific interests and research plans discussed during any form of consultation (email, phone, virtual meeting, or live meeting) will also be collected and stored in your private dossier.

If you agree to participate in a survey, we may also collect information related to your demographic, interests, and satisfaction with our services.

How we use your personal information

We do not share any of your personal information with third parties, except as required by law.

Your contact and financial information is kept only for identification and payment transaction purposes. Information about your inquiries and research projects is collected to enable our provision of high-quality customized services.

Survey responses are primarily used internally in order to improve our services and perform market research. Anonymized ratings or responses from client satisfaction surveys may be displayed publicly on our website.

Declining to provide personal data

By law, we are required to collect basic contact and payment information when conducting business. Further, our consulting business is conducted remotely and therefore requires email correspondence and video calls. If you do not provide the necessary information, we will not be able to provide you with our services.

This website may include links to third-party websites, and clicking on those links may allow those parties to collect data about you. We do not control any websites outside of our secure domain, https://inquisigen.ca/, and we are not responsible for their privacy statements.

Aggregated data collection

To track usage of our website, we collect aggregated statistics via Google Analytics. This does not include information about your personal identity.

Secure communication

Although our inquisigen.ca email domain is secure, emails are not encrypted end-to-end. If you wish to add extra layers of security to communications with any inquisigen.ca email address, it is your responsibility to request signed and/or encrypted communications. We are happy to add PGP or S/MIME certificates on our end.

For video calls, we rely on third-party applications (primarily Google Meet, which has appropriate encryption measures). We take several steps to mitigate privacy/security breaches during meetings, such as creating a unique meeting code for each session and inviting specific participants directly via email or a calendar event. We do not invite unauthorized participants to any video calls, and authorized participants are responsible for keeping meeting codes in a secure location.

Transfer, storage, and use of scientific data

Your private scientific data will be transferred via secure connections only, unless you have explicitly requested an alternative. The method selected and agreed upon by all parties will be described in the contract.

Your private scientific data will be stored securely on our compute resources and will not be shared with anyone other than the individuals named on the contract. If you would like us to delete your data at any point prior to two months after the end of a contract, you must let us know before signing the contract, and this request will be appended to the contract.

Usage of these data will be determined on a case-by-case basis and detailed in the contract. All usage will be limited to the scope of the project. Private data will not be re-used in contracts with other parties unless they have become publicly available.

Intellectual property

Any results (new methods or discoveries) originating from the analyses performed under your contract with Inquisigen Consulting Inc. will remain your own property. As such, we waive our rights to any intellectual property and we will maintain confidentiality of all methods and findings relating to your contract, unless you have opted to publish them yourself.